As Customer Service Representative, individual will work closely with customers in their assigned areas to grow and promote the products/services of the Client of AFIML including, but not limited to, generating new business opportunities, qualifying leads, developing long-term customer relationships and managing assigned customer accounts. CSR is the first line of contact with all new customers, establish and maintain long-term business relationships with new and current customer base. This position is part of the Business Development Department and reports daily to the Field Supervisor.
Job Profile:

1. Designation: Customer Service Representative
2. CSR is on AFIML’s or Client’s Payroll
3. This job dominantly requires field work.
4. Will be required to deploy products/services of micro banking for designated branch in the assigned geography.
5. Will be responsible for achieving monthly sales target assigned

Responsibilities:

1. Regular Visits to Villages or prospective allocated areas as a part of Village Surveys
2. Meet new Prospective or Existing Clients and maintain records
3. Generating Leads through referrals from calling in the assigned catchment area.
4. Identification of Financial Need/JLG or SHG (Creating if required along with FS)
5. Conducting Small Introductory Meetings (Corner Meeting) with Identified New Prospects.
6. Checking Eligibility and Non Eligibility Criteria while processing information.
7. Conducting Compulsory Group Training and Verification.
8. Supporting in Disbursement Process.
9. Scheduling and Planning Follow-ups
10. Scheduling Collections and Consultation
11. Ensuring quality customer service is delivered
12. Meeting productivity norms defined through support of channels and own efforts.
13. Record Keeping and Monitoring
14. Daily reporting to Field Supervisor

Skill Set:

1. Honesty and Integrity.
2. Hard and Smart Working.
3. Ability to Handle Small Groups
4. Active Listener
5. Presentable

Eligibility:

1. Age – 21 - 30
2. Minimum 12th Pass or Graduate
3. Fresher or Experience of Marketing
4. Salary: 8000/- to 12000/-
5. Must have Bike and Driving Licence.
Apply Now

Job Profile:

1. Designation: Product Service Manager (PSM)
2. PSM is on AFIML’s or Client’s Payroll
3. This job dominantly requires Team Coordination, Programme Implementation and Monitoring.
4. Will be required to deploy products/services designed by AFIML in the assigned geography.
5. Will be responsible for achieving monthly targets assigned by EDP Manager.

Responsibilities:

1. Visits to Villages or prospective allocated areas by DM or EDPM
2. Support Collections along with CSRs
3. Consultation/Counselling to the Identified Customers as per Guidance
4. To strive continuously to grow the Network of Customers in defined Areas
5. To Interact with the Identified Customers/Groups to Understand the Business and Financial Need
6. To Help Customers/Groups to Upscale their Business Ventures
7. To Implement Entrepreneurship Development Programme and Monitor
8. Managing Finances (If needed)
9. Understand New and Existing Markets and Spreading Awareness
10. Record Keeping and Monitoring of SHG/JLJ
11. PSM has to Visit the Identified Areas before Disbursement
12. Conducting Meeting
13. Coordinating with Bank Branch Manager
14. Supporting CSRs in the Daily Routine Activities
15. Ensuring quality of customer service
16. Meeting productivity norms.
17. Daily reporting to District Manager and EDP Manager

Skill Set:

1. Social Service Inclination
2. Hard and Smart Working
3. Honesty and Integrity
4. Presentable
5. Knowledge of Finance

Eligibility:

1. Age – 21 - 30
2. Minimum Graduate (Preferably BSW, MSW)
3. Having Micro Finance Experience or NGOs
4. Salary: 10000/- to 14000/-
5. Must have Bike and Driving Licence.
Apply Now

Job Specification:

1. Require minimum 3-5 year experience of MFI industry.
2. Minimum Graduate, BBA, MBA in any Discipline
3. Own Two Wheeler, Driving license is compulsory
4. Age 25 yr to 35 Yr

Responsibilities:

1. Visits to Villages or prospective allocated areas by DM or EDPM
2. Support Collections along with CSRs
3. Consultation/Counselling to the Identified Customers as per Guidance
4. To strive continuously to grow the Network of Customers in defined Areas
5. To Interact with the Identified Customers/Groups to Understand the Business and Financial Need
6. To Help Customers/Groups to Upscale their Business Ventures
7. To Implement Entrepreneurship Development Programme and Monitor
8. Managing Finances (If needed)
9. Understand New and Existing Markets and Spreading Awareness
10. Record Keeping and Monitoring of SHG/JLJ
11. PSM has to Visit the Identified Areas before Disbursement
12. Conducting Meeting
13. Coordinating with Bank Branch Manager
14. Supporting CSRs in the Daily Routine Activities
15. Ensuring quality of customer service
16. Meeting productivity norms.
17. Daily reporting to District Manager and EDP Manager

Skill Set:

1. Social Service Inclination
2. Hard and Smart Working
3. Honesty and Integrity
4. Presentable
5. Knowledge of Finance

Eligibility:

1. Age – 21 - 30
2. Minimum Graduate (Preferably BSW, MSW)
3. Having Micro Finance Experience or NGOs
4. Salary: 10000/- to 14000/-
5. Must have Bike and Driving Licence.
Apply Now

Job Specification :

1. Education: Graduation from any recognized University
2. Experience: Min 1 Year of Sales Experience
3. Having Sales experience in Banking would be preferred

Job Description :

1. Sales and Marketing of the Products
2. Lead Generation and Closure
3. Identification and giving presentations to Pathology Lab, Doctors/Hospitals and Schools
4. Monitor Daily Collection
5. Reporting and Analysis
Apply Now

Education:

1. B.Com, M.Com.

Experience:

1. Minimum 2 years’ experience of cash handling & accounting.
Apply Now

Education:

1. Graduate from Commerce, M.Com, PG, BBA, MBA, GDC & A prefer

Experience:

1. Minimum 3 years’ experience of Banking or Officer compulsory
Apply Now

Job Profile:

1. FSPC is on SSDM’s Payroll
2. This job dominantly requires Team Coordination, Programme Implementation and Monitoring.
3. Will be required to deploy products/services designed by SSDM’s in the assigned geography.
4. Will be responsible for achieving monthly targets assigned by Manager.

Responsibilities:

1. Visits to Villages or prospective allocated areas by Manager.
2. Meet new Prospective (Farmer) for SHG formation.
3. Consultation/Counselling to the Identified Customers as per Guidance
4. Generating Leads through referrals from calling in the assigned catchment area.
5. Conducting Small Introductory Meetings (Corner Meeting) with Identified New Prospects.
6. Checking Eligibility and Non Eligibility Criteria while processing information.
7. To strive continuously to grow the Network of Customers in defined Areas
8. To Interact with the Identified Customers/Groups to Understand the Business and Financial Need
9. To Help Customers/Groups to Upscale their Business Ventures.
10. To Implement Entrepreneurship Development Programme and Monitor
11. Managing Finances (If needed)
12. Understand New and Existing Markets and Spreading Awareness
13. Record Keeping and Monitoring of SHG.
14. Coordinating with Bank Branch Manager
15. Ensuring quality of customer service.
16. Meeting productivity norms. Daily reporting to Manager

Education:

1. BSW, MSW

Experience:

1. 6 months – 2 years in SHG formation, Government/ NGO agricultural project.
Apply Now

Major / Primary Responsibilities :

1. Software Application Development in an Agile Product development environment
2. Adhering to Agile Project management methodologies and meet client delivery schedules
3. Understanding of functional requirements
4. Requirements analysis, Design
5. Adhering to coding standards, Unit Testing and Integration Testing
6. Providing prompt customer support and timely resolution of support calls.

Secondary Responsibilities:

1. Communication with superiors on status/progress of tasks and support calls.
2. Participating actively in daily stand up meetings and other internal meetings.
3. Ensuring adherence to Quality management, Quality process and standards, documentation
4. Sending out daily status updates and updating daily time sheets.
5. Ensuring that the KRA/KPI points set are met in a time bound fashion.

Required Candidate Profile:

1. At least 3 + years of software application development experience in Microsoft Technologies
2. Expertise in ASP.net with C#
3. Experience in AJAX, JQuery and Bootstrap
4. Experience with working with HTML5, CSS
5. Experience in working with MS-SQL Server (Functions, Stored procedures, )
6. Troubleshooting and debugging skills
7. Should have basic knowledge to work on Android Application i.e Android Studio
8. Good understanding to the Software Development Life Cycle process

Good to have:

1. Experience in working with MVC, Web API, AngularJS but not mandatory
2. Experience in Web Services (REST, SOAP), JSON, XML
3. Experience in working with version control tools

Perk and Benefits:

1. 3 Lacs to 6 Lacs
2. Role:Software Developer
3. Industry TypeIT-Software / Software Services
4. Functional AreaIT Software - Application Programming, Maintenance
5. Employment TypeFull Time
6. Role Category Programming & Design

Education:

1. UG :B.Tech/B.E. in Computers
2. PG :MCA in Computers, MS/M.Sc(Science) in Any Specialization, Computers
3. Location - Pune, Maharashtra
Apply Now